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Strategic Growth
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The Business Clinic Organisation - For Healthier Profits

Independent and thought-provoking, The Business Clinic delivers the
strategy, skills and support you need to develop and grow your business

Once, twice three times a success

By David Nelson

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The month of July saw three very different business owners invited to present their own unique perspective at our open clinic.

Different, yes

Unique, yes

However as Hayley Burnett from Back Yard Civics put it “The presentations made me realise that everyone setting up on their own goes through the same struggles and there is a support system out there to help you”. We could not have put it better ourselves!

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Nicola Taylor, Utility Warehouse, Adele King, Ladykings Locksmiths, and Suzanne Gibson, Ecompli, our three guest presenters would agree. They recognised the significant contribution that friends, family and loved ones made when it came to the support required in order to just keep going when all seemed fruitless. Although each told a very different story of their route to success each would say that they share certain qualities. Qualities such as tenacity, resourcefulness, belief, sheer hard work and determination all play their part.

Comments made by the audience included words like “inspirational” and “fearless” but one message shone through above all others.

YOU CANNOT DO IT ALONE.

Starting out in business will never be easy but it can be easier if you ask for help from the right people, at the right time.
You may be in business for yourself but this does not mean that you have to be by yourself!

Motivational Factors

As is usual at our open clinics there was an element of fun and interaction which on this occasion took the theme of motivation as the topic of discussion.

Three teams came up with very different ideas on what motivates and what does not, so what will motivate YOU to join us at our next event?...

 

...Save a Life - CPR Training - Wednesday 22nd August from 6.00-8.00pm

For further information on any of our upcoming events or bespoke services please contact us on 01772 367 367 or This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

Who Do You Think You Are?

By Carmen Parkinson21766616 10156250660877565 6860172067558505591 n

This was the title of The Business Clinic’s open event in September hosted by Ged Henderson of Henderson News & Media.

Henderson News & Media is a leading, independent, multi-media consultancy. Ged is a multi-award winning former regional newspaper editor and national newspaper journalist with a wealth of experience both in print and online.

During his career he has covered major news events, including the Hillsborough disaster and the Lockerbie air crash and has travelled extensively, filing stories from the Falkland Islands, East Africa and Asia.

Surprisingly Ged opened proceedings by focussing on the “why” as opposed to the “who”!

It is often said that people buy people so it makes sense to have a good understanding of why you do what you do and why your customers should buy from you.

Buying is after all based on emotion, we have all heard of the concept of retail therapy! Most of us will not buy from someone that we just don’t like or don’t have anything in common with.

Relational communication as opposed to transactional engenders loyalty and repeat business and is just a much more pleasant experience all round.

Knowing your own “why” helps you to connect with your customer and understand THEIR “why”.

When you have clarity as to your why you can then begin to focus on making your service or product all about your customer; what’s in it for them, how do you solve their problem or challenge, save them time, save them money....?

Once you make it about them you are not so much selling as offering solutions.

22046441 10156250663257565 7299985878692433391 nKnowing what’s in it for them also makes the “so what” factor much easier to deal with. There are others out there who do what you do, sell what you do so why YOU?

Having an appreciation of the ‘who’ and the ’why’ that lies at your core is the essence of who you are and is what gives you your true USP. You are after all your own brand and while your message may not be quite as memorable as the famous chocolate bar that helps you to work, rest and play you can be authentic and do exactly as it says on “your” tin.

So “just do it” because “every little helps” when it comes to truly understanding what you and your business stand for, and how that message is communicated to your target audience. You never know your customers may just start to think that you are “possibly the best ****in the world”!

For further information on any of our upcoming events or bespoke services please contact us on 01772 367 367 or This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

We are Lancashire - The Place for Growth

Proud to be supporting local businesses!

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3,2,1... Lift Off

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Here at The Business Clinic we know that most good businesses start with the germ of an idea and a desire to contribute something to the local business community.

We were no different when, back in June 2013, we started out with the intention of providing independent and practical support to entrepreneurs, both new and established, with the aim of delivering healthier profit.

Our philosophy then, as now, is that collaboration rather than competition with other support organisations would be our chosen path. After all, our aim is to support business owners by providing them with independent, thought provoking strategies, skills and support which we cannot do alone.
So, it was then we came to the conclusion that we needed a new website. We of course knew whom to turn to.

Read more: 3,2,1.... Lift Off!

People buy from people... But why?

By Carmen Parkinson 

The Business Clinic Organisation delivered their first workshop of 2017478403802 this week aimed at enabling the county’s professional sector to improve their communication skills. This sector is becoming increasingly target driven so the ability to communicate effectively with existing and prospect clients is a must.

Read more: People buy from...

From Her Majesty’s Service to YOURS!Ladykings Logo

By Carmen Parkinson 

Former prison officer Adele King was recently invited to deliver a key note presentation to Probus in the Ribble Valley. Probus are a group of retired professionals who had heard about Adele, the only female lock smith in the North West, from one of their business contacts and were keen to learn more.

Read more: From Her Majesty’s...

Routes to Funding

So many entrepreneurs find that the lack of access to finance can be a real2322531 bank funding cash money 300x300 barrier when looking to start up or expand a business, The Business Clinic have the ability to access Government backed start up loan facilities and in the last eight months alone have supported more than a dozen business owners to realise their dreams.

Read more: Routes to Funding

Cakes are a Necessity (of course) as is advice from WNJ.

By Carmen ParkinsonWNJlogosm

The Business Clinic Organisation had the pleasure of welcoming Chris & Kevin from Wallwork, Nelson & Johnson Chartered Accountants as facilitators of their open clinic in March.

Aptly entitled” Don’t Be Left With Egg On Your Face” in the run up to Easter the content comprised of highlights from the Spring budget.

Read more: Cakes ARE a...

Busting through the Jargon of Business Banking

By Helen Livesey

The Business Clinic opened its doors in April once again for their regular monthly clinic. Local “celebrity” Kirsty Cockcroft hosted the event for an audience of more than twenty local business owners.

One such surprising tip was that visiting comparison quote websites can damage your credit rating ....who knew!
It helps to have four or more credit accounts as this demonstrates your ability to manage finance.

Read more: Busting through...

Bhavick Chauhan - Pinnacle Business Management Solutions

By Carmen Parkinson

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This month The Business Clinic would like to welcome its newest Business Practitioner, Bhavick Chauhan of Pinnacle Business Management Solutions Ltd.
 
Bhavick helps his SME clients to be as efficient, competitive and profitable as possible by working smarter via the organisation of electronic documents and email. Knowing the risks that a business owner faces enables them to prepare and avoid them.

Read more: Bhavick Chauhan

What Does Your Brand Say About You?

By Carmen Parkinsonlogo two bw

The Business Clinic were pleased to welcome Social Media expert and trainer Dan Knowles of Mega Social as the host of their June open business clinic.

Just five years ago Dan was working in a job where new business development meant cold calling. Now less than 3% of his initial meetings come from a cold call.

He works with people to help them make the transition from traditional methods of business development and career enhancement to understanding the value of social selling, personal branding and content marketing.

Read more: What Does Your...

Take a pinch of x, a dash of y and a cupful of z and what do you have? A perfectly blended “Generation Cake”!

By Carmen Parkinson

This is only a part of the required recipe to find the perfect employee according to local H.R. expert Jonathan Tinning of JST Consulting.

Such insights were shared with local business owners at The Business Clinic’s January event “Have Your Cake and Eat It!”

According to Jonathan recruiters are now considering whether an applicant falls into the category of “traditional”, “baby boomer”, “generation X”, “millennials” (generation Y) or “generation Z”. Apparently this is determined by the decade/year in which you were born. Each group has varying attitudes to work, different motivators, ethics etc. So it would make sense it appears to take a blended approach when putting together an effective team.
Now we can all appreciate the headaches, cost and time involved when looking for the right staff so anything that could make this whole process a lot simpler has got to be good, right!

Step forward Jonathan.images 4

The right person and job specifications, truthful advertising, sincere and relaxed interviewing plus correct assessment and induction processes can all help to ease the pain.

An awareness of the common pitfalls when recruiting, together with the various legal requirements, can save an awful lot of time, money and embarrassment.

Sieving through the hundreds of CV’s which can land on an employers desk can be a very daunting task indeed. Who to shortlist, who to reject, who to invite to interview, how to interview, how to reject without damaging reputation, how long to keep records, how to securely dispose of personal data... and the list goes on. So many ingredients, so little time and no guarantee of the final result. How important it is therefore to get the right mix so that both candidate and employer can rise to the occasion?

The consequences of not getting this recipe right are far more reaching than a soufflé that looks a little flat.
Here at the Business Clinic we know it pays to utilise the knowledge of experts which is why we provide such events to the local business community. After all if you have a toothache you don’t extract your own tooth and if you do well you suffer unnecessary pain; a bit like trying to run a business without support!

If you would like to contact Jonathan for a personal meeting please click here

If you would like to find out more about The Business Clinic and our upcoming events contacts us on:

01772 367 367 or This email address is being protected from spambots. You need JavaScript enabled to view it.

 


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  • Please accept this with my sincere thanks for all the support and understanding you all have shown me since I joined The Business Clinic. I get such a large... View More..
    Adele King - Owner, Ladyking Locksmiths.

    Please accept this with my sincere thanks for all the support and understanding you all have shown me since I joined The Business Clinic. I get such a large amount of support from within BNI and I wouldn’t be without it, however what the Clinic has brought to me in just a few weeks has shocked me!!!

    Yes you have brought me laughter, headaches, additional work and tears but most of all you have brought me vision to which I can now see where I am taking Ladykings. I know with your peer to peer support you will give me all the tools I will need including a kick when I need it to get me through the tough times. I would have no hesitation in recommending any of my contacts to attend The Business Clinic and gain the support, guidance, knowledge and also the opportunity to help others through testing times. I would also like to thank you sincerely as not only from within my business but as a friend for the support you give me unconditionally.
  • My business R.P. Safety Services has recently received mentoring from Helen and David of the Business Clinic Organisation. The mentoring was tailored to fit my... View More..
    Robin Dobson - MD, R.P. Safety Services (N.W.) Ltd.

    My business R.P. Safety Services has recently received mentoring from Helen and David of the Business Clinic Organisation. The mentoring was tailored to fit my business needs and has helped me to make significant beneficial changes to my aims for business growth and development and the way that I will achieve and retain those aims. The business sense and experience that Helen and David have ensured that the mentoring was right for me and instead of being a repeat of tired clichés and “facts” was a mixture of needs analysis and sensible, practical solutions. Although the mentoring was exclusive to me it was typical of the help and guidance that is given during Business Clinic Organisation surgeries and clinics. I recommend that any business large or small that wants a more sustainable business talks to Helen and David and finds out if the benefits of the Business Clinic Organisation could be available to them.
  • David Nelson has provided our organisation with consultancy and business facilitation and has assisted in the growth and development of our business in the... View More..
    Andrew Walmsley - Operations Director, Concept Building Solutions.

    David Nelson has provided our organisation with consultancy and business facilitation and has assisted in the growth and development of our business in the numerous different ways. As a successful franchisor in operation for 15 years we greatly appreciate the importance of having high calibre successful franchisees within the Concept Building Solutions network.

    We have now worked with David Nelson and his team for over four years during which time the services of franchise recruitment, training, business development and franchisee development have been provided professionally and above our expectations.

    David and his team have managed our franchise recruitment and business development on an outsourced basis and have developed on average 20 new franchisees per year always delivering in excess of our targets.

    The franchisees David has recruited and brought into our network have been first-class and long-standing and he has also had a direct involvement in the training and their ongoing development and support.

    We would highly recommend any franchisor or business looking to strengthen or grow their organisation or network to utilise David and his team's expertise and skills.
  • I would like to thank you for the help and support that the Business Clinic has provided for me over the last 18 months. Being your own boss is an exciting,... View More..
    Alison Wilson - Financial Consultant, Mac Financial

    I would like to thank you for the help and support that the Business Clinic has provided for me over the last 18 months. Being your own boss is an exciting, but sometimes daunting and scary place to be. The Business Clinic, provides a friendly and professional forum to discuss, in confidence, with people from different professions, issues and challenges that you may have within your own business. Having the opportunity to interact, and get advice from people who are specialists in a variety of professions including, marketing, networking, legal, and social media, can be invaluable in helping you get to the solution or see a clearer way to approach and resolve your challenges and concerns. The monthly surgeries that are also available to members, help develop personal skills, knowledge and focus, for being a successful business owner. Although my business has changed direction since I joined the Business Clinic I recently had the opportunity to raise a challenge and benefitted greatly from the discussions and solutions that were offered. It made me refocus on why I joined in the first place. I was also incredibly touched by the efforts that members were prepared to go to, to help me out and make me not only resolve my challenge but make it a success. I would highly recommend the Business Clinic to other Business owners and people in my networks that may be considering starting their own business and wish you every success for the future.
  • I just wanted to send you quick email to say how I just loved the business clinic session this morning. I got way more than I expected and everyone was just... View More..
    Clarissa Jordan

    I just wanted to send you quick email to say how I just loved the business clinic session this morning. I got way more than I expected and everyone was just great, very welcoming with excellent advice, I will definitely be putting the advice given today to use. It just goes to show how much being around like-minded professionals can really help move you forward and to be honest; it's a great start to the day. I'll be back next month as I currently have to take time off work to attend but when I get the business is up and running I'll definitely be a fortnightly presence.

01772 367 367

info@thebusinessclinic.org

Address

23 Salient Road
1 Lockside Office Park
London, United Kingdom
Lockside Road, Preston, Lancashire
PO-LDN 123
PR2 2YS

Hours

Monday - Thursday
Monday - Thursday
09:00 - 17:00 (GMT 0)
08.30am - 5.00pm
Friday
Friday
08:30 - 16:00
08.30am - 4.00pm