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The Business Clinic Organisation - For Healthier Profits

Independent and thought-provoking, The Business Clinic delivers the
strategy, skills and support you need to develop and grow your business

5 Tips on How to “Social Media” for SMEs

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By Rebecca Allam

For those of you who think you might be missing a trick in your business by not being on social media, or are currently subscribed but aren’t sure where to start, this article is for you.

It won’t turn you into a guru overnight but my one promise is that it will get you feeling more comfortable and confident in picking up that phone or keyboard and getting yourself out there.

Or it might just save you some time (see tip 1 below)...

Read more: 5 Tips on How to...

Change your Mindset – Change your Business

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By Rebecca Allam

It’s not an uncommon notion as a business owner to bite off more than we can chew on a day-to-day basis. Everyone does it, and we all know we shouldn’t, but just can’t seem to help laying the pressure on thick. Some days it motivates us, while other days we struggle to remember, “what day of the week is it?” or “how do we spell Wednesday again?”
Small business owners, as a general rule, are driven by the passion they have for their business.   They are perfectionists by nature and quite frankly, they all just care far too much! Mostly, because their business is their baby and they want it to grow, they thrive and in turn build up a wonderful reputation. Quite often however, we bog ourselves down so much with to-do lists as long as Santa’s naughty list and end up chasing the wrong tasks leaving us to wonder at the end of the day, where did we go wrong?

Read more: Change your...

Revealed: The top five challenges facing business owners in 201810 Major Challenges Facing Public Schools sMXcSO

By Rebecca Allam

The Business Clinic runs regular peerworking sessions in Preston and Blackpool giving owners the chance to share their experiences and knowledge.

And it has used the information shared at those sessions to highlight the main issues they face as they look to grow and develop.

Read more: Revealed: The top...

Having Wellness in Mind

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Another successful, well attended, thought provoking and enjoyable workshop run by The Business Clinic. James Marquis was invited along to discuss a topic that is fast coming to the fore in many businesses and organisations, the mental health and well being of its employees.

Read more: Having Wellness in...

JoNaylorIntroducing Local Designer Jo Naylor

The Business Clinic is always excited to support local business, especially when local business owners are so passionate about what they do.

Our newest practitioner, Jo-Anne Naylor, is one of the area’s leading bespoke, soft furnishing specialists with experience of 25 years in the trade and was born and raised in Leyland, Lancashire.

Jo has turned this passion into a truly bespoke design service which gives her clients almost as much pleasure as she derives herself.

Read more: Jo Naylor Designs

Introducing Local Translator Sarah CuttsSC logo

Sarah Cutts is a freelance translator from Spanish and French into English and lives in Penwortham, Preston.

Originally from Southport, Sarah, who has always been a keen linguist, studied Spanish and French at the University of Central Lancashire, and after working in export and distribution for 7 years, moved into translation. She worked in-house at a local translation company for 10 years before setting up her own business in 2016, and is a member of the Chartered Institute of Linguists, the Institute of Translation & Interpreting and the North West Translators’ Network.Sarah specialises in translations of family law, commercial and academic documents.

Read more: Sarah Cutts...

Don’t turn a drama into a crisis

By Ged Henderson, managing editor Henderson News and Media

Ged at The Business Clinic

When it comes to media crisis management many small businesses could be forgiven for asking: “What’s that got to do with me?”

Surely the danger of negative headlines is something that is only faced by multi-nationals that are always under the microscope of the press and media?

If you think that is the case – just look online. Negative headlines and stories, many originating from the world of social media, can impact on businesses of all types and sizes.

Read more: Don’t turn a drama...

Gender Pay Gap 

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by Sarah Petrie - Forbes Employment Department

A current topic on everybody’s agenda this year is the Gender Pay Gap reporting procedures coming in for April 2018.  The Gender Pay Gap is different to Equal Pay in the sense that this is the comparison between men and women on average within an organisation, regardless of job role and work carried out by those individuals. This has been introduced as a tool to assess levels of equality within the workplace to deal with the complex issue of unequal levels of pay, opportunities for progression, divided labour markets and discrimination within the workplace.

Read more: Gender Pay Gap

The BCO Welcomes Forbes Solicitors

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Leading law firm Forbes Solicitors has enhanced its backing for companies across Lancashire by becoming a Consulting Practitioner for The Business Clinic.

The move will allow Forbes to work in collaboration with businesses and share its expertise and knowledge to help them develop and grow.

Read more: Forbes Solicitors

Weighing up the odds, start your own business or invest in a franchise?

By David Nelson of Mr Franchise

The Pareto principle (also known as the 80/20 rule) states that, for many events, roughly 80% of the effects come from 20% of the causes. Management consultant Joseph Juran originally suggested the principle and named it after Italian economist Vilfredo Pareto, who noted the 80/20 connection while at the University of Lausanne in 1896.images

121 years later the rule can still be seen in many aspects of business, 80% of sales coming from 20% of customers etc. Well another “rule” is that whilst 80% of new start businesses may be deemed to fail while 20% succeed, when investing in a franchise 80% of new starts are likely to succeed whilst 20% are likely to fail.

Read more: Weighing up the...

Have they got the message?

By Ged Henderson of Henderson News and Media


It’s the question everyone in business has been asked: “What exactly is it that you do?

”You’ve probably asked it yourself at a networking event and, ten minutes later, staring blankly into the eyes of the person as they continue with an answer, wished you hadn’t.

Telling potential customers what you do is central to business success, obviously. But how clear are you when it comes to getting your message out there?

Read more: Have they got the...

The Business Clinic’s Very Own Money Saving Expert Shares Her Tips With You For Healthier Profits in 2018

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Nicola Taylor, local champion of all things energy and telecoms related (well we think so anyway) has put together some useful tips to save you time and money.

The New Year always sees the domestic market in particular, reviewing their energy and telecom bills, and where savings can be made; whereas the commercial market look more to their marketing budgets and when their commercial contracts are due for renewal. Whether you are a homeowner, a tenant or a business, 2018, with rising interest rates and the cost of living, will see more people thinking carefully (as they did in 2009) about what they spend, how they spend it and very importantly, how to budget for the nicer things in life like holidays and home improvements.

With this in mind here are some top tips to plan into your diaries:-

At home:-

• When are your contracts due for renewal?

• Phone & Broadband (usually 12 month or 18 month contracts)
Remember: if you make a call and change a service, you may inadvertently get tied into another contract so be careful!

• Gas & Electricity - don’t get caught out - make sure you get a like for like comparison quote

• Mobile Phones - a great way to save, unless you are a latest technology geek, is to go onto a SIM only contract at the end of an 18 month or 2 year deal

• Mortgages - a specialist area, but really important to speak to an independent broker to get whole of market advice

• Did you know that 71% of homeowners have TV packages for channels they never watch - is this you? - there are lots of opportunities to get the channels you want without the need for contracts

Ways to save energy:-

• Don’t leave devices i.e. mobiles, Ipads etc. switched on at night - charge them up during the evening, and then switch the sockets off before going to bed

• Only boil a kettle with the water you need not a full kettle

• Switch off radiators and shut doors for rooms that are generally unused (but remember to air them occasionally!)

• Have your boiler serviced and see if it’s time to change your boiler and if there are options available

• If your heating is on, do you need to use a tumble dryer - or could you dry clothes around the house on radiators or airers?

Ways to save money:-

• Have you looked into cashback card options available?

• Do you have a credit card debt? Check out 0% opportunities and transfer balances, to make regular payments to get rid of the debt

In Business:-

• When are your energy contracts due for renewal?

Whatever the date, check your documentation and look for the amount of notice you have to give a supplier, to avoid being rolled over into another contract
*Did you know in some cases you can give a termination notice, on signing a new contract - please do this in writing so you have a document trail

• Phone and broadband - are you paying too much for the services you receive?

Rental systems can appear cheaper but check them out as other providers can provide phone and broadband with call packages at lower prices
Diary when your contract is due for renewal and start researching/making enquiries about 2 months before for a smooth transition.

• Stationery: check your prices regularly - don’t get caught out by special headline deals, and pay more in other areas. Ask The Business Clinic for a print free audit.

Ways to save time- both at home and in business:-

Ask for an independent free of charge review of your bills to see if switching really can save you money instead of trawling through the comparison sites. Did you know that companies pay to appear on these sites so who do you think that charge is passed on to! The cheapest deal available may not be there so why waste time looking?

We hope that you found these tips useful and that by implementing those that apply that we have assisted you in saving time AND money.

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  • Please accept this with my sincere thanks for all the support and understanding you all have shown me since I joined The Business Clinic. I get such a large... View More..
    Adele King - Owner, Ladyking Locksmiths.

    Please accept this with my sincere thanks for all the support and understanding you all have shown me since I joined The Business Clinic. I get such a large amount of support from within BNI and I wouldn’t be without it, however what the Clinic has brought to me in just a few weeks has shocked me!!!

    Yes you have brought me laughter, headaches, additional work and tears but most of all you have brought me vision to which I can now see where I am taking Ladykings. I know with your peer to peer support you will give me all the tools I will need including a kick when I need it to get me through the tough times. I would have no hesitation in recommending any of my contacts to attend The Business Clinic and gain the support, guidance, knowledge and also the opportunity to help others through testing times. I would also like to thank you sincerely as not only from within my business but as a friend for the support you give me unconditionally.
  • My business R.P. Safety Services has recently received mentoring from Helen and David of the Business Clinic Organisation. The mentoring was tailored to fit my... View More..
    Robin Dobson - MD, R.P. Safety Services (N.W.) Ltd.

    My business R.P. Safety Services has recently received mentoring from Helen and David of the Business Clinic Organisation. The mentoring was tailored to fit my business needs and has helped me to make significant beneficial changes to my aims for business growth and development and the way that I will achieve and retain those aims. The business sense and experience that Helen and David have ensured that the mentoring was right for me and instead of being a repeat of tired clichés and “facts” was a mixture of needs analysis and sensible, practical solutions. Although the mentoring was exclusive to me it was typical of the help and guidance that is given during Business Clinic Organisation surgeries and clinics. I recommend that any business large or small that wants a more sustainable business talks to Helen and David and finds out if the benefits of the Business Clinic Organisation could be available to them.
  • David Nelson has provided our organisation with consultancy and business facilitation and has assisted in the growth and development of our business in the... View More..
    Andrew Walmsley - Operations Director, Concept Building Solutions.

    David Nelson has provided our organisation with consultancy and business facilitation and has assisted in the growth and development of our business in the numerous different ways. As a successful franchisor in operation for 15 years we greatly appreciate the importance of having high calibre successful franchisees within the Concept Building Solutions network.

    We have now worked with David Nelson and his team for over four years during which time the services of franchise recruitment, training, business development and franchisee development have been provided professionally and above our expectations.

    David and his team have managed our franchise recruitment and business development on an outsourced basis and have developed on average 20 new franchisees per year always delivering in excess of our targets.

    The franchisees David has recruited and brought into our network have been first-class and long-standing and he has also had a direct involvement in the training and their ongoing development and support.

    We would highly recommend any franchisor or business looking to strengthen or grow their organisation or network to utilise David and his team's expertise and skills.
  • I would like to thank you for the help and support that the Business Clinic has provided for me over the last 18 months. Being your own boss is an exciting,... View More..
    Alison Wilson - Financial Consultant, Mac Financial

    I would like to thank you for the help and support that the Business Clinic has provided for me over the last 18 months. Being your own boss is an exciting, but sometimes daunting and scary place to be. The Business Clinic, provides a friendly and professional forum to discuss, in confidence, with people from different professions, issues and challenges that you may have within your own business. Having the opportunity to interact, and get advice from people who are specialists in a variety of professions including, marketing, networking, legal, and social media, can be invaluable in helping you get to the solution or see a clearer way to approach and resolve your challenges and concerns. The monthly surgeries that are also available to members, help develop personal skills, knowledge and focus, for being a successful business owner. Although my business has changed direction since I joined the Business Clinic I recently had the opportunity to raise a challenge and benefitted greatly from the discussions and solutions that were offered. It made me refocus on why I joined in the first place. I was also incredibly touched by the efforts that members were prepared to go to, to help me out and make me not only resolve my challenge but make it a success. I would highly recommend the Business Clinic to other Business owners and people in my networks that may be considering starting their own business and wish you every success for the future.
  • I just wanted to send you quick email to say how I just loved the business clinic session this morning. I got way more than I expected and everyone was just... View More..
    Clarissa Jordan

    I just wanted to send you quick email to say how I just loved the business clinic session this morning. I got way more than I expected and everyone was just great, very welcoming with excellent advice, I will definitely be putting the advice given today to use. It just goes to show how much being around like-minded professionals can really help move you forward and to be honest; it's a great start to the day. I'll be back next month as I currently have to take time off work to attend but when I get the business is up and running I'll definitely be a fortnightly presence.

01772 367 367


23 Salient Road
1 Lockside Office Park
London, United Kingdom
Lockside Road, Preston, Lancashire
PO-LDN 123


Monday - Thursday
Monday - Thursday
09:00 - 17:00 (GMT 0)
08.30am - 5.00pm
08:30 - 16:00
08.30am - 4.00pm